Activision Blizzard uses "Cookies" to tailor content and marketing, and to improve and adjust user experiences. To find out more about "Cookies", and the options available to manage them, please click here. By using this Activision Blizzard online property, you consent to our use of "Cookies".
Activision Blizzard, Inc. (“Activision Blizzard") will collect both personal information and non-personal information (collectively, "Information") and act as the data controller regarding your personal information. We take care of how your Information is processed and used. .
- explains how Activision Blizzard collects, stores, uses and transfers or discloses your Information;
Table of Contents
2. ESRB Privacy Certified Program
As part of the ESRB Privacy Certified Program, we are subject to frequent audits of our Properties and other enforcement and accountability mechanisms administered independently the ESRB Privacy Certified.
Whenever you visit Properties that display the ESRB Privacy Certified certification seal, you may request information about:
- Who, if anyone, is collecting your personal information and how will it be used;
- With whom, if anyone, will your personal information be shared;
- What choices you have regarding the use of your personal information;
- How you can access and change the personal information a company collects and maintains;
- Whether and how information is collected from children under 13;
- How a company ensures data security, quality, and integrity;
- Where and how to ask questions or file complaints.
DISCLAIMER: Although ESRB Privacy Certified does not monitor non-English Properties, Activision Blizzard makes all best efforts to ensure that non-English Properties adhere to applicable data collection guidance and principles set forth by ESRB Privacy Certified, including adherence to EU and other territorial regulations outside of the U.S.
If you believe that we have not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact ESRB Privacy Certified at: http://www.esrb.org/privacy/contact.aspx.
Attn: Privacy Certified Program
420 Lexington Ave, Suite 2240
New York, NY 10170
3. Information We Collect and How We Use It
Activision Blizzard collects Information about you from you and other sources. As set out below in more detail, we use and in specific cases combine that Information to operate, tailor content, personalize, adjust and improve our Properties, and to send you information about our press releases, SEC filings, events & presentations and stock information, as well as other messages, including for marketing and promotional purposes.
Information Provided By You
As set out in more detail in the following, Activision Blizzard may collect Information from you when you: (A) use our Properties; (B) contact the Activision Blizzard Investor Relations department; (C) choose to receive email alerts about our press releases, SEC filings, events & presentations and stock information; or (D) register to watch or listen to events & presentations.
A. Use of our Properties
Activision Blizzard collects, processes, and combines personal information such as your name and email address as well as non-personal data such as your age, gender, interests, marketing preferences, and device-related information.
B. Interact with the Investor Relations Department
In order to be able to provide you with Investor Relations services and assist you with any questions or requests you may have, Activision Blizzard collects Information from you including your contact details, together with details of your question or request and its resolution.
C. Receive Email Alerts about our Press Releases, SEC Filings, Events & Presentations and Stock Information
Activision Blizzard offers you the ability to automatically receive Activision Blizzard information, including financial information, press releases, SEC filings and more by email. You can enter your preferences for email notifications when you subscribe for such notifications. At any time, you can also unsubscribe to stop receiving further email alerts from the link in each email we send to you, or by submitting your email address and unsubscribing at https://investor.activision.com/unsubscribe.
D. Register to Watch or Listen to Events & Presentations
Activision Blizzard will collect certain Information from you when you register to watch or listen to events or presentations, including your first and last name and email address. You also have the ability to provide the name of your company. This personal information is combined with other Information such as the date on which you viewed the event or presentation, the duration of your viewing and the part of the webcast you viewed.
Information Provided By Other Sources
We may also obtain Information, such as contact details (for example, name and email address), country, communication preferences, and other publicly available information (for example, from Social Media) about you from other sources, such as our vendors or partners (for example, investor CRM platform and information providers), and combine that Information with Information we have collected from or about you. We only collect Information from other sources where they have confirmed to us they are legally entitled to share it with us.
4. Children and Parents
Activision Blizzard does not knowingly collect or store any personal information from children under 13 in the US or under the relevant age threshold in other jurisdictions where the child is located. However, we may collect technical information required for delivering the service and for the support of our internal operations from all users of our Properties. If parents believe that we have unintentionally collected their children’s other personal information or otherwise used their children’s personal information for another purpose, they may contact us via the Contacting Us section below.
We recognize special a need to protect the personal information of children. We urge parents to instruct their children to never give out their real names, addresses, phone numbers, or other personal information without parental permission, when online. Activision Blizzard also recommends that parents familiarize themselves with parental controls available on consoles, mobile telephones, tablets and other devices they provide to their child and accompany their child when online. Parents should contact Activision Blizzard immediately if they have any concerns. Please see the Contacting Us section below for further details.
5. Your Choices
You have choices over the Information provided by you and by other sources, and how that Information is used by Activision Blizzard. You can exercise your choices by updating your preferences at any time and also by managing your settings on your devices and third party accounts.
Your Choices About Information Provided By You
If you do not want to provide Activision Blizzard with personal information then you can choose not to provide it. If you choose not to provide us with personal information, we may not always be able to provide you with the information or service you may have requested. For example, without providing an email address, you cannot receive email notifications regarding Activision Blizzard financial information.
Your Choices About Information Provided by Third Parties
You may be able to control how third parties collect and share your Information by changing your preferences or opting out of collection directly with those third parties. Before disclosing Information to third parties, we recommend you check their respective privacy policies for further details.
Your Choices About Activision Blizzard Using Your Information
You can exercise choices over how Activision Blizzard uses your personal information and update your preferences at any time:
- to remove yourself from email notifications, or from receiving email marketing or newsletters from Activision Blizzard, simply click the link in the email and unsubscribe or unsubscribe at https://investor.activision.com/unsubscribe.
If you opt-out of receiving email communications from us, please note that we may still contact you occasionally to provide you with service-related information.
If you are located in the European Economic Area (“EEA”) and would like to know more about your rights in connection with your personal information, please see the Users in the EEA section below.
6. Sharing Information
As set out in more detail, Activision Blizzard may share Information:
- with vendors and partners engaged by Activision Blizzard to provide you with goods or services you have requested or online advertising selected by us;
- if required to do so by applicable law, regulation or legal process;
- if necessary to exercise, establish or defend our legal rights;
- if necessary to protect the rights, property or safety of any person; and
- in connection with the sale of our business or assets.
Any information, including personal information that you reveal in a bulletin board, message board, chat room or other public forum is publicly viewable.
Vendors and Partners
Vendors and partners provide goods and services (for example, Investor Relations email notifications, events and presentation registration, billing, consultancy, information technology hardware and software) to Activision Blizzard to support, operate and develop the Properties and to deliver communications on our behalf. Vendors use your Information to execute, deliver and/or occasionally improve the services they provide. We do not share personal information with vendors to use for their own direct marketing purposes or any other purpose other than those set out in this section without your consent.
We will disclose your Information in the good faith belief we must do so by law, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or us to legal liability.
This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards.
We disclose your Information with third parties where we believe this is necessary to protect the rights, property or safety of any person.
Sale of Our Business or Assets
Separately, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, Activision Blizzard's customer information including Information and communications may be shared with and/or transferred to our successor, assignee, or new Activision Blizzard group companies.
Activision Blizzard takes a range of security measures - as set out in detail below - designed to help protect your Information. However, complete online and offline security can never be guaranteed, so you should always take care when sharing your information online.
Activision Blizzard takes a range of security measures designed to protect your personal information and keep it confidential (unless it is non-confidential by nature, for example, publicly-available information). We also take steps to ensure that the personal information collected is protected from misuse and alteration. In addition, we request vendors who process personal information on our behalf to themselves take a range of security measures designed to help protect your personal information. However, the Internet by its nature is not a secure environment and the nature of security risks is constantly evolving, as are the technical and organizational industry standards relating to management of those risks. The complete security of any personal information collected, stored or used by us or our vendors cannot therefore be guaranteed.
8. Accessing Information and Retention Period
If for any reason you are concerned with the way we are using your personal information, or would like to correct or request that we delete such personal information, you can send your request to us using the contact details set out in the Contacting Us section below.
9. Contacting Us
10. Important Notice
For privacy related information applicable to users who are California residents or based outside the US please see below.
11. California Collection Notice
Depending on how you interact with us, Activision may collect about you the categories of information summarized in the table below. The following table also describes how we collect and use such categories of information. These categories of personal information are shared with third parties as described in detail in the Sharing Information section above.
Categories of information collected
Purposes of use
Sources of personal information (see the Information We Collect and How We Use It section above for more information)
Identifiers and Contact or Registration Information, e.g., name, email address, postal address, phone number
Demographic Information, e.g., interests, gender, age, etc.
Investor Relations Inquiries, e.g., questions and other messages you address to us directly through online forms
Device Information and Device Identifiers, e.g., IP address; browser type and language; operating system; platform type; device type; software and hardware attributes; and unique device, advertising, and app identifiers
Connection and usage data, e.g., interactions with our websites, files you download, domain names, landing pages, usage activity, content viewed and accessed, dates and times of access, pages viewed, forms you complete or partially complete, search terms, uploads or downloads, whether you open an email and your interaction with email content, access times, error logs, and other similar information
Geolocation, e.g., city, state and ZIP code associated with your IP address
Other Information, e.g., any other information you choose to directly provide to us in connection with your use of the services
We may share information falling into the categories of information described above with third parties and for the specified purposes as follows:
- with vendors and partners engaged by Activision Blizzard in order to provide you with goods or services you have requested;
- if required to do so by applicable law, regulation or legal process;
- if necessary to exercise, establish or defend our legal rights;
- if necessary to protect the vital interests of any person; and
- in connection with the sale of our business or assets.
12. Your California Privacy Rights
Without being discriminated against for exercising these rights, California residents have the right to request that we disclose what personal information we collect from you, to delete that information, and to opt-out of the sale of your personal information, subject to certain restrictions. You also have the right to designate an agent to exercise these rights on your behalf. This section describes how to exercise those rights and our process for handling those requests.
Right to Request Access to Your Personal Information
California residents have the right to request, up to two times in a 12-month period, that we disclose what categories of your personal information that we collect, use, and share. You may also request the specific pieces of personal information that we have collected from you. Please note that certain information may be exempt from such requests under California law.
Right to Request Deletion of Your Personal Information
You may also request that we delete personal information that we collected from you. Some information may be exempt from such requests under California law. For example, we need certain types of information so that we can provide our Properties to you. If you ask us to delete it, you may no longer be able to access or use our Properties.
How to Exercise Your Access and Deletion Rights
For security purposes, we will verify your identity – including requesting information from you – when you request to exercise your California privacy rights. If you have an online account you use to interact with Activision, logging into your account will serve to verify your identity and request. We may request additional information if we believe your account has been compromised. If you do not have an account with us, or if we have reason to suspect that the security of your account is compromised, then we will request additional information from you to match with our existing records to verify your identity, depending on the nature of the request and the sensitivity of the information sought.
Once we have verified your identity (and your agent, as applicable), we will respond to your request as appropriate. If we are unable to complete your requests, we will provide you information about the reasons that we could not comply with your request.
Right to Nondiscrimination
We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights.
Sale of Personal Information
The California Consumer Privacy Act (CCPA), gives California residents the right to opt out of the sale of personal information.
Our data sharing practices are set forth above. We do not believe that these activities are sales of your personal information. We do not sell information that directly identifies you such as your name, telephone number, mailing address or email address. We also do not provide customer personal information to third parties for monetary or other valuable consideration.
We support the CCPA by allowing California residents to opt out of any other future sale of their personal information. If you would like to record your preference that Activision Blizzard not sell your data in the future, please click here. You can also submit a sale opt-out request by emailing us at firstname.lastname@example.org.
You may also designate an agent to make requests to exercise your rights under the CCPA as described above. We will take steps both to verify the identity of the person seeking to exercise their rights as listed above, and to verify that your agent has been authorized to make a request on your behalf through providing us with a signed written authorization or a copy of a power of attorney.
California Shine the Light Law
California Privacy Rights for Minor Users
We will be happy to review, update or remove Information and/or content as appropriate. Residual copies of Information and/or content that have been removed from your account and/or the Properties may remain in our backup systems for approximately one month. We may still retain your Information to resolve disputes, enforce our user agreement, or comply with legal requirements; in this case, your personal information will be blocked from use for any other purpose.
Do Not Track
If you would like to find out more about Do Not Track you may find the following link useful: http://www.allaboutdnt.com/.
13. Privacy Information for Nevada Residents
Under Nevada law, Nevada residents who have purchased goods or services from us may opt out of the “sale” of “covered information” (as such terms are defined under Nevada law) for monetary consideration to a person for that person to license or sell such information to additional persons. “Covered information” includes first and last name, address, email address, and phone number, or an identifier that allows a specific person to be contacted either physically or online. As discussed above, we share your information with certain third parties that we believe can provide you with offers and promotions for products and service of interest to you and in the other ways described above. We do not believe that our sharing in this regard would qualify as a sale under Nevada law. Nonetheless, if you are a Nevada resident who has purchased goods or services from us, you may submit a request to record your preference to opt out by emailing us at email@example.com. Please note we may take reasonable steps to verify your identity and the authenticity of the request.
14. Users in the EEA
As set out in more detail below, we only process or transfer your personal information where we can rely on legal grounds and appropriate safeguards to do so. You also have additional rights regarding your personal information if you are located in the European Economic Area (“EEA”).
Legal Basis for Processing Your Personal Information
We only process your personal information where we can rely on legal grounds to do so. We process your personal information for the purposes set out below.
Performance of the Services
We process your personal information for the performance of our services, to provide or support of our products, or for any other feature you request or enable. This includes, for example, using your personal information to:
- provide you with Investor Relations services and assist you with any questions or requests.
We process your personal information based on your consent. This includes, for example, providing:
- email alerts, including about our press releases, SEC filings, events and presentation, and stock information; and
- the ability to register to watch or listen to events or presentations.
We process your personal information where we have a legitimate interest to do so. This includes, for example, processing:
- to provide you with requested investor relations, customer service or technical support;
- to debug and improve our current and future Properties;
- in order to personalize your online experience with us and contact you in accordance with applicable communication preferences; and
- for the establishment, exercise or defense of legal claims or whenever courts are acting in their judicial capacity.
We process your personal information for compliance with a legal obligation to which we are subject.
Your Rights to Your Personal Information
You have the following rights in addition to your rights to view, correct, update, or request the deletion of your personal information as set out in the Accessing Information section above.
You may object to the processing of your personal information based on a legitimate interest on grounds relating to your particular situation. You may, in particular, control the extent to which we market to you and you have the right to request that we stop sending you marketing messages at any time.
In certain circumstances, you can request that we transfer personal information that you have provided to us.
Where we rely on your consent in order to process your personal information, you have the right to withdraw such consent to further use of your personal information at any time.
For each of the rights described above, you can send your request to us by using the contact details set out in the Contacting Us section above
We hope that we can satisfy queries you may have about the way we process your personal information. However, if you have unresolved concerns you also have the right to complain to data protection authorities. You can bring the complaint in your member state of residence, place of work or where an alleged infringement of data protection law occurred.
Your personal information will be transferred to and processed in the United States where many of our central databases operate or other countries where Activision Blizzard group companies or vendors maintain facilities or business operations. We use European Commission approved contract clauses to protect your personal information. If you have questions, please contact us using the contact details set out in the Contacting Us section above.
15. Disclosure to Users Outside the US and the EEA
In addition, if you are a visitor to our websites or other online products and services from outside the U.S. and the EEA, the personal information you provide will be collected, processed and stored directly on, or transferred to, servers in the United States or other countries where Activision Blizzard group companies or our other partners or vendors maintain facilities or business operations.
For more information about our use of technologies that are similar to Cookies, and your opt-out choices, please see the Flash Cookies, Web Beacons, IP Addresses section under Types of Cookies below.
Depending on the Property you are using, and the country you are based in, Cookies may be set on your computer or device by either:
- Activision Blizzard – to recognize and associate activity with your computer or device when it visits a Property. Activision Blizzard Cookies cannot be used to recognize or associate activity with your computer or device when it visits other, third party websites or online properties.
- Third Parties – to enable third party features or functionality to be provided on or through our Properties or other online properties (e.g., advertising and analytics). The third parties that set these Cookies may be able to recognize your computer or device both when it visits the Properties or other online properties that use the third party's features and functionality.
Types Of Cookies
There are five categories of Cookies (necessary, performance, functionality, social media and advertising), as well as technologies that are similar to cookies, that may be served through our Properties, described below. To see a list of the specific Cookies that may be served through our Properties, please see each category of Cookies below.
To learn more about your opt-out choices for Cookies, please see the Managing Cookies and Do Not Track Options section below. To learn more about your opt-out choices for technologies that are similar to cookies, please see the Flash Cookies, Web Beacons, IP Addresses section below.
- Necessary Cookies
These Cookies are essential in order to enable you to move around websites or online properties and use their features, such as accessing secure areas of a website. Without these Cookies, Activision Blizzard cannot provide services you have asked for, like secure login areas.
- Performance (or Analytics) Cookies
These Cookies collect information about how visitors use a website or online property, for instance which pages visitors go to most often, and if they get error messages from web pages. These Cookies don't collect information about the actual identity (e.g., name) of a visitor. All information these Cookies collect is aggregated and therefore anonymous. They are only used to improve how a website or other online property works. We generally contract with independent research and measurement companies, such as Google Analytics, to provide these services on our behalf and these third parties also have their own privacy policies.
- Functionality Cookies
These Cookies allow the website or online property to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personalized features. These Cookies can also be used to remember changes you have made related to accessibility (e.g., text size, fonts) and customization. They may also be used to provide services you have asked for such as watching a video. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.
- Social Media Cookies
Social Media Cookies are set by a range of social media services we have added to our sites to enable you to share our content with your friends and networks. They can track your browser across other sites and build up a profile of your interests that may affect the content and messages you see on other websites you visit. If you do not allow these Cookies you may not be able to see these content sharing tools.
- Advertising Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests. They also help limit the number of times you see an advertisement as well as measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organizations such as advertisers.
Activision Blizzard may use and share anonymized or aggregated information obtained from Cookies with third parties such as vendors or advertising partners. For example, we may use information such as interests to group you with other people with similar interests or preferences and place you into a market segment. We may then display advertisements which we believe people in your market segment will find relevant. We may also share personal and non-personal information obtained from cookies with third parties such as vendors or advertising networks in order to permit them to provide services on our behalf or to partner with us in selecting and serving advertisements for us or our advertising partners.
Adobe Flash Player is an application that allows sites to deploy dynamic web content. For example, we may use Flash Cookies to deliver video content to you on our Properties. Adobe Flash and similar applications use technology to remember settings, preferences, and usage in ways that are similar to browser Cookies, but are managed through a different interface than your web browser. You can access your Flash management tools from http://www.adobe.com/ directly to manage your Cookie settings.
From time to time, we may use web beacons (or clear GIFs) on our Properties or include them in the email messages we send you. Web beacons (also known as "web bugs", "pixel tags" or "pixels") are small strings of code that provide a method of delivering a graphic image on a web page or in an email message for the purpose of transferring data. We use web beacons for many purposes, including site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization. We also keep track of Internet Protocol (IP) addresses. An IP address is a number that is used by computers on the network to identify your computer when you log on to the Internet. For example, we may use these in emails to understand and analyze whether the email was opened or any links were clicked, in order to improve our future communications with you and other users. As a web beacon forms part of a webpage or email it does not have the same opt out options as other Cookies. Generally, you can render them ineffective by opting out of any Cookies they set, by turning off images in your email service, or by viewing your emails as “text” rather than “HTML.” For more information on how to opt out of Cookies see the Managing Cookies and Do Not Track Options section below, and for more information on how to turn off images in your emails or to view them as text see the “Help” section of your email service provider.
If you would like to find out more about cookies you may find the following link useful:
Managing Cookies and Do Not Track Options
You can review your options to manage Cookies by:
- clicking the “Cookie Settings” link in the footer of any Property and managing your Cookie settings;
- opening the "Help" menu on the browser menu bar. Most browsers will tell you how you can disable or delete cookies or set your browser to alert you when cookies are being sent to your computer.
- visiting http://networkadvertising.org/managing/opt_out.asp and/or http://youronlinechoices.com, or if you are in the EU http://www.youronlinechoices.eu/, for choices to opt out of advertising.
If you reject all cookies, you may not be able to use certain features of our websites and other products and services (including sign in).
If you would like to find out more about Do Not Track you may find the following link useful:
By using the Properties you agree, and we will assume you consent, to receive Cookies unless you manage your cookie choices by one of the means set out above.
Please also note that the use of information obtained by third party providers listed in Types of Cookies section above through cookies placed by them is also subject to their own privacy policies. We encourage you to review the privacy policies of these third party providers, as their privacy practices may vary from ours. Information collected by Cookies may be associated with your user profile.